My laptop/notebook keyboard is not working

Issue: My laptop/notebook keyboard is not working


Solution:

Hi Friends,


How are you all?


Today I am gonna tell you what steps you can do to make your keyboard working again.

So lets start,



Step 1) Restart your computer

 First the mother of all, restart your computer and check.

If it fixes, you are lucky. If not you need to do a little work more.




Step 2) Reinstall Driver software


2A)   Go to start menu, type "Device Manager", It will open up the device manager window

2B) Go to the option says "Keyboard", click on the small left hand side arrow

it will open up a sub option says "Standard PS/2 Keyboard",



2C) Right click on option "Standard PS/2 Keyboard" and click uninstall, when prompted click ok/yes

to uninstall. Must restart the computer after uninstalling the drivers, as the restart will reinstall it

again.

Check if this fixes the issue.


***very important: don't delete the drivers, if a option comes and ask for deletion.

If it doesn't fixes the issue, then carry on to Step 3,





Step  3)  Update Driver Software


Go to the same Device Manager, same "Keyboard" option followed by "Standard PS/2 Keyboard

option", right click and this time select "Update Driver" instead of  "Uninstall"

and when prompted "Search Driver Software" then click "Search Automatically for updated

software", wait and update the driver for your keyboard and when finishes, restart and check if this

fixes.


If it doesn't fixes the issue, then carry on to step 4,





Step 4) Check in BIOS, if the key(s) has gone bad and need to replace


Step 4 A) Restart again your computer, and as soon as the laptop switch on

keep tapping the Esc key or the F1 or F2 key(note: the key to enter BIOS may vary in different

laptops) for going to the BIOS Menu.

The BIOS screen will look something like this,

**note:  the key to enter BIOS may vary in different laptops, you might get prompt while booting to windows to enter BIOS by simply pressing F1 or F2, for more info check your systems BIOS options.




Step 4 B) After you enter BIOS, press those key that are not working, check if they are making any

beep sound,

if they are not making a beep sound that means they have gone bad and you need to visit service

center or call customer support of your respective Laptop Brand.

And if they makes beep sound update the keyboard driver (mentioned in Step 3), and your keyboard

will start working again.

**note: the Function keys, that is F1 to F12 never makes a beep sound.)



Thanks for reading...

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